Website for Vet Clinic

Website

About client

The goal

Pet & Vet clinic is a place where veterinarians find an approach to their patients, know how to communicate with them and know everything about keeping pets at home and in clinical conditions.

To create a convenient and useful website for users, which should reflect a wide range of veterinary services and also demonstrate veterinarian's experience.

Users should be able to find any information about services easily and quickly. The main goal — clear and fast appointment.

Design Process

Project Timeline

User Research

"American pet owners are transforming the cultural definition of family," Laurent-Simpson says.

Dogs and cats are treated like children, siblings, grandchildren.

Site Map

Jane Cooper

Kate and Sam Adams

Manager

Housewife and IT-specialist

Jane and her cat Tom have always been inseparable. However, he's now 12 years old and started to develop arthritis requiring more visits to the vet over the past few months. It's been challenging to find available spots that fit her work schedule, primarily when an emergency occurs.

Kate and Sam — young family how adopted a dog, Coco. As a first-time dog owners, they still has a lot to learn. They also get worried easily whenever something happens to Coco.
Despite these, they enjoys Coco's company.

Pain points

Pain points

Struggle to find a vet immediately when Tom is not feeling well.

Often worries about the well-being of their dog since she recently became a dog owner

1.

1.

Going to the vet requires time. Often needs to reschedule appointments because something came up at work.

Have to wait at the clinic despite booking appointment in advance

2.

2.

Worried about not entering the vet room with Tom due to Covid-19 social distancing measurements.

3.

Veterinary care and treatments tend to be expensive

3.

Goals

Goals

25 y.o.

32 y.o. and 36 y.o

Resources/FAQ that they can easily access and read about when they have a question

1.

The option to consult a vet online from comfort of their home

2.

Wide range of vet availability and that fits my schedule.

1.

Find a new specialist vet based on my cat's needs.

Know the cost of treatment/procedure beforehand

2.

3.

Keep track of Tom's health history.

3.

Low Fidelity Design

Wireframes allow me to map out the functionality of the pages, catch problems early, and save time on revisions later.

Final Design

Have an idea?

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daria.ivaneichik@gmail.com

I am available for questions, cooperation, projects or just for new acquaintances

Email

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